Patient notices

Discrimination is against the law

Excel Medical Associates complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), sex, age, or disability.

We provide, free of charge and in a timely manner:

• Reasonable modifications and appropriate auxiliary aids and services for people with disabilities, such as qualified sign language interpreters and information in other formats (large print, braille, accessible electronic formats).
• Language assistance services for people whose primary language is not English, such as qualified interpreters and translated documents.
• To request them, call 1-305-364-5778 (TTY: 711) or ask at the clinic's front desk.
• If you believe we failed to provide these services or discriminated in another way, you can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf · OCRComplaint@hhs.gov · Centralized Case Management Operations, U.S. Department of Health and Human Services, 200 Independence Avenue, S.W., Room 509F HHH Bldg., Washington, D.C. 20201.
• This notice is available at www.excelmedicalassociates.com/en/avisos-al-paciente.

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

• You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
• If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
• To request your estimate from Excel Medical Associates, call 1-305-364-5778.
• For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.